I have a 2012 VW Beetle that I did not purchase here, but always have it serviced at Sheehy, I have always had a positive experience, not always the best at communicating, but they are extremely busy all the time so I understood. I wanted to point out that Joe went above and beyond customer service and waited for me to pick up my bug after they had closed, he did not have to do that, but knew it was my only means of transportation due to moving and had sold other vehicles. Air Conditioner workin... More
2022-07-02
Service was carried out as promptly as business allowed. Ryan was good to work with & service tech solved tire problem. Waiting area is comfortable, clean. Could wish for better coffee but I get it - can't please everybody. I'm satisfied with service at Sheehy, Hagerstown.
2022-07-28
Had a great experience. I bought a 2022 Taos. Ashley was very helpful and made me feel comfortable with the purchase. Ashley has been great even since I left with the car! She continues to follow up on how things are going and answers the questions that I have! I would recommend Ashley to anyone looking to buy at Sheehy
2022-06-03
I highly recommend Niko! He went above and beyond for me. He was very professional, courteous, personable and reasonable!
Kat in the finance department was fantastic! Super bubbly personality and she made this whole experience even better!
The whole sales team, from start to finish, was accommodating and thorough! If I could give 10 stars, I would! ?
2022-08-30
Stopped in here just checking out suvs. Wasn’t expecting to buy one that day, but they gave us a good deal on our trade and we really liked the Taos after test driving various other makes and models. Sean, our sales consultant was excellent and went above and beyond to make us happy! Very pleased with the staff and loving our new ride!
2022-10-11
I had been searching for the right 2019 Volkswagen Jetta for a few weeks. Once I narrowed it down to the trim level and color, I then had to decide which dealership to try. I first went to King VW in Gaithersburg MD. I did not have a pleasant experience here, I felt very uncomfortable the entire time. I felt very pressured but luckily I left there. Two days later I decided to try Sharrett. I went in and Dennis Shank made my experience 100 times better than the other dealership. I felt that at Sh... More
2018-09-30
Kat was wonderful for my wife and I in purchasing our 2017 Jetta. It was everything we wanted. Would definitely recommend to anyone looking for a new car. I plan on buying another in the spring for myself! Be sure to go see Kat!
2016-12-01
I've bought a car here - complete breeze, no hassle, no bother
Used the service department. They worked through their lunch so I would not be hanging around. No shock at the price either. Comfy lounge area tha you might never see as they offer a shuttle service.
This is how a dealer should be!
2014-09-02
Greeted as soon as I entered the door. Max was very knowledgeable of the 2 vehicles I was looking at. Follow up call was very much appreciated.
2019-08-09
Recently bought a 2019 VW Beetle, my sales associate, Dennis, was very helpful and thorough. Made the process easy and enjoyable. He also followed up with a call a week later to make sure everything was going well. Pleased with the customer service I received.
2019-07-25